Can You Sue FedEx For A Lost Package?

Who is responsible if a package is lost?

If a package is marked as delivered and you have not seen it, then the seller is responsible.

The exception is that if a package is actually lost prior to being marked delivered..

How does FedEx investigate stolen packages?

The driver goes out and makes contact with the customer and asks if there was a problem with the delivery ie: broken, open, missing items. If the customer states they didn’t receive the package then they sign the “tracer” stating that. If it is less than a hundred dollars it is paid.

What happens if you lie about not getting a package?

Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution. … If the purpose of this lie is to perpetrate a fraud, you’re now a liar and a criminal.

How do I know if FedEx lost my package?

Submit your claim and then you can easily track it through the FedEx claim website. You can check it 24/7 for immediate updates. If your claim is lost, FedEx will perform a “trace” to try and locate where it went missing. They will notify you when it has been resolved as lost or found by email.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

What happens if your package is lost?

Contact your local post office to file a claim about the package. … Ask to file a claim for a missing package. Get in contact with the USPS Mail Recovery Center, which is basically the lost and found of the postal service. They may have any wrongly-addressed or delivery packages sent to them.

How do I get a refund from FedEx?

To request a billing adjustment or a refund, please contact FedEx Customer Service at 800 FedEx (800 33339) who will investigate the case.

What happens if FedEx doesn’t deliver my package?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

Will FedEx pay for lost package?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

How do I contact FedEx about a missing package?

Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.

Can you sue FedEx for damaged package?

Yes, you can file against FEDEX. If it is within the small claims jurisdiction, you may be able to sue there.

What do I do if my FedEx package was stolen?

Contact FedEx about a Stolen Package If you ordered or shipped something from the US through FedEx, you can file a lost package claim online. FedEx is also pretty speedy. It normally takes just five to seven business days to resolve a claim.