How To Contact Fed Ex Delivery Management Personnel

Who do I call if my package was not delivered FedEx?

Call 1.800.

GoFedEx 1.800.

463.3339 and request a FedEx Ground® Call Tag..

Why is FedEx holding my package?

Even if your package arrives before the estimated delivery date, they will hold it until said date. I think they do this to prevent any complications upon receiving the package (as far as being home when it’s delivered.)

What happens if FedEx delivered my package to the wrong address?

The standard practice for all the courier companies in case of wrong delivery is the same. So, If FedEx has delivered to wrong address. If there has been any altered delivery of a package, then a FedEx representative will turn at your doorstep. …

How do I call FedEx for a pickup?

Select Schedule a Pickup or call 1.800. 463.3339 and say “schedule a pickup.” Talk to your FedEx account executive or call 1.800. 463.3339 to see if you qualify for regular scheduled pickups.

How can I get in touch with a FedEx driver?

Find the appropriate number.The main customer support number for the U.S. and international calls for FedEx office is 1-800-Go-FedEx or 1-800-463-3339. … If you want to contact FedEx’s corporate offices, you can dial the 800 number or 1-469-980-3000.

What happens when a package is lost?

The best case is if there is a separate, readable return address. In this case, that package can be returned to the sender or the sender can be contacted to provide more information. If the package has no readable label, it goes into the pile of lost packages. If a claim is made, the package has to be located.

Can FedEx give me a delivery time?

For FedEx Home Delivery shipments, you can enter a preferred time of day (Morning, Mid-day, Afternoon, or Late Afternoon) along with your phone number and FedEx will contact you to set a 2 hour delivery window.

Can I intercept a FedEx package?

FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. The new destination address and contact telephone number for the recipient.

What happens if FedEx doesn’t deliver my package?

If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. … You will then be able to choose the most convenient delivery option available for your package.

How do I contact FedEx about my package?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

Is FedEx responsible for lost packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

Can you sue FedEx for not delivering my package?

No one else, other than the shipper, has a contractual relationship with FedEx, so they cannot sue under the terms of the contract. … If you paid the shipper to deliver it to you, and they hired FedEx to do so, the relationship between them and FedEx is not of your concern.

How do I manage a FedEx delivery?

From the top fedex.com menu, click on Tracking and select Manage Your Delivery. Click on the SIGN UP NOW button located on the FedEx Delivery Manager page. Enter the Contact and Login information in the following screen, check the box to accept the Terms and Conditions and then click the Continue button.

How do I speak to a human at FedEx?

If you are willing to talk to a real person in FedEx you can talk at the live session. The customer care service is extremely strong here. By dialling 1-800-463-3339 you can reach out to the respective automated service and directly talk to the customer service agent at FedEx.

What do I do if my package says delivered but no package?

We apologize we weren’t able to successfully deliver your mail or package. You may: Schedule a Redelivery, or. Use Postal Locator to pick up the item at the Post Office™ facility indicated on the notice beginning the next business day.

How do I get through to FedEx?

How to Call a Live Person in Fedex Customer ServiceDial 1-800-463-3339.Say “give me options”Say “more options” or press 7.Say “even more options” or press 7.Say “it’s something else” or press 8.After that, the automated phone system will connect you to a live customer service agent from Fedex.